Privacy and Cookies
Here at Smiles Health & Fitness, we take your privacy seriously. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information.
Contact Forms
You can contact us on this site via our contact forms. We will only use your contact details to provide you with information about our services, and we do not store enquiries made via our contact form on our server.
Newsletter/Blog Subscribers
Everyone on our list should have opted in or signed up to receive emails or blog updates from us. If you subscribe to and follow our blog, this information is processed by WordPress.com, the provider for this service. You can unsubscribe by clicking on the unsubscribe link at the bottom of our emails.
Messages sent through our site are encrypted and protected by SSL (Secure Sockets Layer), the standard security technology for establishing an encrypted link between a web server and a browser.
Purchasing Products
When ordering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
This information is NEVER shared with any other company or person, with the exception of our payment processing company, PayPal. The only information we collect from you is the minimum we need for our site to function and to deliver any products you order.
All transactions on this site are securely directed through Stripe/PayPal. The only information we see is whether or not the transaction was successful along with your e-mail and physical address information so that we may let you know the status of your order.
We don’t receive or process any of your financial information. Your credit card information is NOT stored on our server and only PayPal sees your credit card information.
Forum
When registering on our site forum, as appropriate, you may be asked to enter your username and email address or other details to help you with your experience. This information is NEVER shared with any other company or person. The only information we collect from you is the minimum we need for our site to function.
How We Use Cookies
We use cookies to make this site as useful as possible. A cookie is a small file which is placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. A cookie in no way gives us access to your computer or any information about you.
We use cookies on this site to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
We also use cookies on this site to store information relating to your shopping session with us. These cookies will not include any personal information, and just contain an ID that allows our system to save your shopping session as you browse our website. There are no security implications for these cookies as they do not store any sensitive information. However, if you disable the shopping cookie, the shopping system may not function correctly.
We also use cookies that are found in other companies’ internet tools which we are using to enhance our site. For example Twitter have their own cookies, which are controlled by them.
If you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. You can get advice on deleting and controlling cookies from AboutCookies.org.
Your Personal Data
You have the right of access to, and the right to correct any inaccuracies in personal information we may hold about you. Please contact us if you wish to do this. You can also ask us to delete any information we have about you.